Refund policy

We want you to love your Hydrochair! If you’re not completely satisfied, we accept returns within 30 days of delivery — as long as the original tag is still attached and the item is unused.

To be eligible for a return:

• Item must be in original condition (unused, with tags attached)
• Must be returned in original packaging (if possible)
• Proof of purchase is required

To start a return, email us at shophydrochair@gmail.com with your order number and reason for return. Customers are responsible for return shipping costs unless the item is damaged or incorrect.